The Front Desk & Customer Care Executive will manage customer enquiries, bookings, client follow-ups, and day-to-day front desk activities. The role is full-time and onsite in Lagos.

• Job Location: Lagos
• Employment Type: Full-Time, Onsite
• Salary: ₦100,000 – ₦150,000 monthly

Eris Creative Studio is seeking a friendly and organised Front Desk & Customer Care Executive to manage customer enquiries, bookings, client follow-ups, and day-to-day front desk activities.

• Welcome and attend to customers and visitors.
• Respond to calls, emails, WhatsApp, and social media enquiries.
• Schedule photography sessions and studio rentals.
• Follow up with leads and existing clients.
• Process invoices, receipts, and bookings.
• Maintain accurate client records and databases.
• Provide excellent customer service before, during, and after bookings.

• Must reside in Yaba or its environs.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and Google Workspace.
• Previous receptionist or customer service experience is an advantage.
• Familiarity with social media and WhatsApp Business.
• Qualification: BA/BSc/HND
• Experience: Entry-level / No experience required

How to Apply
Interested and qualified candidates should send their CV to eriscreativestudio@gmail.com using Front Desk & Customer Care Executive as the subject of the email.

Why This Job Might Be a Good Fit
This role is ideal for an entry-level customer care professional based in Yaba or its environs. It offers a full-time onsite role with a monthly salary of ₦100,000 to ₦150,000 in a creative studio environment.

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