A reputable Laundry Mart business located in the Lekki/Ajah axis of Lagos State, is seeking to fill the role below for three locations.

Industry: Laundry and Dry-Cleaning Services

* Ilasan, Lekki (Jakande area) 
* Addo Road, Ajah 
* ⁠Okun Ajah 

See below

Customer Service & Front Desk Duties:

* Greet and assist customers with laundry orders, respond to inquiries, and address complaints or concerns.
* Handle check-ins and check-outs for laundry services, including tagging and recording dropped-off items.
* Explain services, pricing, and delivery timelines to customers both in person and over the phone.
* Manage phone calls, emails, and other customer communications professionally.
* Maintain a clean, organized, and welcoming front desk/reception area.

Order Processing:

* Sort, tag, and prepare laundry items for washing and dry cleaning, ensuring proper care instructions are followed.
* Assist with folding, ironing, and packing clothes for customer pick-up or delivery.
* Track customer orders using the company's POS or tracking system, ensuring timely and accurate processing.
* Conduct quality control checks before returning items to customers, ensuring nothing is damaged or missing.

Cash Handling & Financial Duties:

* Process payments (cash, card, etc.) and issue receipts using the POS system.
* Maintain accurate daily sales records and prepare end-of-day financial summaries.
* Manage petty cash for minor expenses and ensure proper documentation.

Inventory & Supplies:

* Monitor and manage inventory of laundry supplies such as detergents, softeners, and packaging materials.
* Notify the manager when supplies need to be replenished.

Team Support:

* Assist the laundry team during peak periods with loading/unloading machines, folding, and other tasks.
* Ensure the work environment remains clean, organized, and compliant with health and safety standards.

Sales & Revenue Growth:

Support in developing and implementing sales strategies to meet revenue targets and improve overall profitability.
 

OND/HND in any discipline
1–2 years experience in Customer Service or Front Desk roles (required)
Must reside within Ilasan or Jakande axis , Addo Road axis or Okun Ajah axis
(Females Only for Gender Balance)


📨 How to Apply

Interested candidates should send their CV to: Info.Farmcut@gmail.com

Only candidates who meet the requirements will be contacted.