The Front Desk / Customer Service Officer will receive and professionally welcome clients, visitors, and stakeholders while managing front-office operations.

• Job Location: Ikoyi, Lagos
• Employment Type: Full-Time
• Salary: Not stated

Nepal Energies is a leading player in the downstream, midstream, and upstream oil and gas sector, committed to maintaining a professional corporate image and delivering quality service.

• Receive and welcome clients, visitors, contractors, vendors, and consultants.
• Manage the reception area to reflect a professional corporate image.
• Answer, screen, and direct incoming calls.
• Receive and distribute correspondence, documents, and parcels.
• Maintain accurate visitor records and coordinate access per security procedures.
• Notify employees when visitors arrive; coordinate with Security.
• Ensure visitors comply with security, ID, and HSSE requirements.
• Provide basic information and direct enquiries appropriately.
• Coordinate meeting-room bookings and support meeting arrangements.
• Support reception/admin arrangements for management meetings, client visits, and corporate events.
• Maintain accurate front-office documentation and logs.
• Manage courier services and documentation.
• Provide administrative support to Admin and HR functions.
• Monitor front-office stationery and consumables.
• Maintain strict confidentiality with sensitive information.
• Liaise with Security, Facilities, and Administration to resolve front-office issues.
• Escalate complaints, incidents, or emergencies appropriately.
• Support emergency response and evacuation procedures.

The employer did not specify formal requirements for this role at the time of listing. Eligibility criteria, experience level, and other conditions are determined by the hiring organization and may be communicated on the official application page.

How to Apply
Interested candidates should send their CV to careers@nepalgroupng.com using the job title and location as the subject of the email (e.g., "Front Desk/Customer Service Officer – Ikoyi").

Why This Job Might Be a Good Fit
This role is ideal for a customer-focused professional based in Ikoyi. It offers the opportunity to work in the oil and gas sector in a professional front-office environment.

About This Listing
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Disclaimer
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