This Front Desk Officer role focuses on serving as the first point of contact for visitors and callers in a media and broadcasting environment, ensuring a welcoming, professional, and efficient front desk experience. The Officer will manage incoming calls, receive correspondence, and maintain a presentable reception area. Day-to-day work covers front desk duties and general administrative support on a shift-based schedule in Victoria Island, Lagos.

• Job Location: Victoria Island (VI), Lagos
• Employment Type: Full-time (Shift-based)
• Salary: ₦120,000 monthly

Cool FM and Wazobia FM are prominent Nigerian broadcast media brands owned by the Aim Group (operating under Globe Communications Limited). Launched in 1998, Cool FM pioneered contemporary hit music and lifestyle radio, while Wazobia FM, founded in 2007, broke new ground as Nigeria's first radio station broadcasting entirely in Nigerian Pidgin English. Together with sister stations like Nigeria Info and Arewa Radio, they form a leading multimedia network delivering entertainment, news, and talk programming across major Nigerian cities.

• Welcome and attend to visitors, guests, and clients professionally
• Manage incoming calls, direct enquiries, and take accurate messages
• Receive and direct correspondence and deliveries
• Maintain a clean, organised, and presentable reception area
• Provide general administrative support when required
• Maintain accurate visitor records and follow front desk procedures
• Coordinate with relevant departments to ensure smooth daily operations

• Minimum of OND or its equivalent; a relevant qualification is an advantage
• Previous experience in a front desk, receptionist, or customer service role is an added advantage
• Excellent verbal communication and interpersonal skills
• Good organisational skills and attention to detail
• Professional appearance, a positive attitude, and a customer-focused approach
• Basic computer skills and proficiency in Microsoft Office applications
• Willingness to work a shift-based schedule

How to Apply
Interested and qualified candidates should send their CV to noreply-hr@coolwazobiainfo.com using "Front Desk Officer – Lagos" as the email subject.

Why This Job Might Be a Good Fit
This role suits someone with early front desk or customer service experience who wants a structured role in a media and broadcasting environment with accommodation provided. Because the position covers reception, call handling, and administrative support, it builds practical front-of-house skills that transfer across media, corporate, and hospitality settings.

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