The Front Desk Officer will serve as the company's primary face, delivering exceptional client relations, front-office administrative coordination, and first-line customer support in a fast-paced ICT environment.

• Job Location: Abuja (On-site)
• Employment Type: Full-Time
• Salary: Not stated

Uniccon Group is an ICT company based in Abuja. The company is recruiting a Front Desk Officer to serve as its primary face, delivering exceptional client relations, front-office administrative coordination, and first-line customer support in a fast-paced ICT environment.

• Welcome visitors, manage the reception area, and route guests to the appropriate departments, creating a professional first impression.
• Receive incoming calls, emails, and walk-in requests; log complaints and feedback; and track escalated issues with technical teams through to resolution.
• Coordinate meeting schedules, manage correspondence, organize front-office filing systems, and perform basic data entry and reporting.
• Communicate basic company product/service information clearly and maintain high standards of corporate professionalism.

• OND, HND, or BSc in Business Administration, Mass Communication, Marketing, or a related field.
• Minimum of 3 years of experience in customer service or front desk roles (ICT or service sector preferred).
• Computer literacy including MS Office, professional email etiquette, and basic familiarity with CRM software.
• Basic understanding of ICT products and services is an advantage.
• Excellent interpersonal and verbal/written communication skills.
• High emotional intelligence and strong conflict-handling abilities.
• Well-presented, organized approach under pressure.

How to Apply
Interested candidates should forward their CVs to recruitment@uniccongroup.com.

Why This Job Might Be a Good Fit
This role is ideal for an experienced front desk or customer service professional based in Abuja who enjoys client-facing work in a fast-paced environment. It offers the opportunity to build administrative and client relations experience within the ICT sector.

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