FX Relationship Officer Job at Izeza (Lagos) – Apply Today

Izeza • Lagos • Full-Time

Job Description

This FX Relationship Officer role focuses on driving client acquisition, strengthening client relationships, and supporting business growth within the foreign exchange market for a financial institution built on a 20-year legacy. The Officer will manage existing clients, reactivate dormant relationships, and handle inquiries while maintaining CRM records. Day-to-day work covers business development and client relationship management in an on-site role based in Lekki, Lagos.

  • Job Location: Lekki, Lagos
  • Employment Type: Full-time (On-site, Monday – Friday)
  • Salary: ₦200,000 – ₦250,000 gross

About the Company

IZEZA Investment and Financial Services is a structured, institutional-discipline Nigerian financial firm tailored for individuals and businesses. The company specializes in an array of financial operations, notably providing foreign exchange, bureau de change, and currency exchange services. Its primary foreign exchange operations are anchored by its dedicated subsidiary, Iron Hill.

Key Responsibilities

  • Identify, prospect, and onboard new individual and corporate clients
  • Drive customer acquisition and business development initiatives
  • Manage and grow relationships with existing clients
  • Reactivate dormant customer relationships
  • Respond to client inquiries, complaints, and service requests promptly and professionally
  • Support clients with onboarding and platform-related inquiries
  • Maintain accurate client records and CRM updates
  • Track customer engagements and follow-up activities
  • Ensure compliance with company policies and regulatory requirements

Required Skills

  • Bachelor's degree in Business Administration, Finance, Economics, Marketing, or a related field
  • 1–3 years of experience in relationship management, sales, banking, FX, or financial services
  • Strong communication, negotiation, and interpersonal skills
  • Proven ability to acquire and retain clients
  • Strong customer service orientation
  • Experience using CRM tools is an advantage
  • Proximity to Lekki is highly preferred

How to Apply
Interested candidates should Apply here.

Why This Job Might Be a Good Fit
This role suits someone with early relationship management or financial services experience who wants to focus on FX client acquisition rather than general sales. Because the position covers onboarding, relationship growth, and CRM tracking, it builds practical client management skills that transfer across banking, fintech, and foreign exchange services.

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