This Guest Experience Officer role focuses on being the face of a fine dining restaurant and events company, ensuring every guest enjoys a seamless, memorable, and world-class experience. The Officer will manage reservations, coordinate with FOH, Kitchen, and Events teams, and handle guest feedback professionally. Day-to-day work covers guest relations and service delivery in Lekki Phase 1, Lagos.

• Job Location: Lekki Phase 1, Lagos
• Employment Type: Full-time
• Salary: ₦150,000 – ₦200,000 Monthly

The hiring company hasn't published detailed background information for this listing. This role was sourced from details made publicly available at the time of posting. Applicants should check the official job page for the latest company information.

• Welcome guests warmly and manage reservations/bookings
• Coordinate with FOH, Kitchen, and Events teams to ensure smooth service delivery
• Handle guest inquiries, feedback, and complaints professionally
• Maintain high standards of hospitality, grooming, and service etiquette

• Minimum of 1 year experience in hospitality, fine dining, or event management
• Excellent communication and interpersonal skills
• Professional appearance and a polite, welcoming demeanor
• Ability to work flexible hours (including weekends and evenings)
• Proactive and able to handle pressure in a fast-paced environment

How to Apply
Interested candidates should send their CV to contactivorytalents@gmail.com with "Guest Experience Officer – Lekki" as the subject line.

Why This Job Might Be a Good Fit
This role suits someone with early hospitality or events experience who wants front-of-house guest relations in a fine dining environment rather than a general service role. Because the position covers reservations, service coordination, and guest feedback, it builds practical hospitality skills that transfer across restaurants, hotels, and event companies.

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