The Hausa-Speaking Contact Centre Agent will handle customer inquiries and complaints, provide accurate information on banking products, resolve customer issues promptly, escalate complex cases, maintain accurate records, and adhere to service quality and compliance standards.

• Job Location: Oregun, Ikeja, Lagos
• Employment Type: Full-Time
• Salary: ₦155,000 monthly

A  banking institution is seeking a Hausa-Speaking Contact Centre Agent to handle customer inquiries and complaints via phone and other communication channels. Additional company details were not provided at the time of listing.

• Handle customer inquiries and complaints via phone and other communication channels.
• Provide accurate information on banking products and services.
• Resolve customer issues promptly and professionally.
• Escalate complex cases to the appropriate units.
• Maintain accurate records of customer interactions and transactions.
• Adhere to all service quality, compliance, and regulatory standards.

• Fluency in Hausa and English (spoken and written) is mandatory.
• Bachelor's Degree or HND in any discipline.
• NYSC Discharge or Exemption Certificate is required.
• Maximum age of 27 years.

How to Apply:
Interested candidates should Apply here.

Why this job might be a good fit:
This role offers a bilingual (Hausa/English) customer service professional the opportunity to work in the banking sector with a competitive monthly salary in Oregun, Ikeja, Lagos. It is ideal for someone with strong communication skills and a maximum age of 27.

About This Listing
This page is part of our regularly updated collection of job opportunities. Each listing is shared to help users find available roles without upfront costs. 

What You Should Know
Details such as eligibility, requirements, deadlines, and availability may change at any time. We do not control the hiring or enrollment process and are not responsible for final selections, or outcomes. 

Disclaimer
This website does not act as an employer, recruiter, or training provider. Users are advised to verify information directly from the official source before applying.

Want to see all current job openings? Browse our latest job listings to find roles that match your skills.