The IT Intern will understudy IT processes, provide administrative support, ensure timely first- and second-level support, support ICT environment administration, monitor LAN and internet connectivity, manage server logs and security, and manage IT inventory. This role requires a graduate-level or second degree in Computer Science or a related IT discipline with a minimum of two years' post-NYSC experience.

• Job Location: Lagos
• Employment Type: Internship
• Salary: Not stated

The British Council is offering students and graduates an experiential learning opportunity to gain real-world experience through an internship programme. The practical experience gained is expected to complement theoretical knowledge and increase employability skills.

• Understudy and learn IT processes and vendor management through interactions with other IT staff.
• Provide basic administrative support for IT-related activities.
• Ensure timely first- and second-level support to ensure seamless operations.
• Escalate problems/issues to relevant teams and follow up to facilitate effective communications.
• Support the implementation of local projects in conjunction with GIS and the Nigeria ICT team.
• Support administration, implementation, and upgrades of the overall ICT environment.
• Ensure 24/7 availability of Local Area Network (LAN) and Internet connectivity.
• Monitor all server (MS 2016) logs, services, performance, disk space, and take corrective action.
• Ensure systems are secured from external threats like hacking/virus attacks.
• Ensure restricted access to server rooms and physical security of IT equipment.
• Organise routine weekly/monthly/quarterly IT checklist exercises.
• Implement approved updates/upgrades within agreed timeframes.
• Ensure 'correct first time' installation of standard and approved software.
• Enhance business processes via suggestions for improvements and new functionality.
• Manage IT inventory (software and hardware).
• Manage the wifi access network.

• Graduate-level or second degree education in Computer Science or a related IT discipline.
• A minimum of two years' relevant work experience post-NYSC is required.
• Hardware and software support.
• Networking fundamentals.
• Service Desk Support.
• Operating systems.
• Fluency in written and spoken English.
• Computer literate with proficiency in MS Word, Excel, and PowerPoint.
• Demonstrated interest in ICT.
• Role holder must have existing rights to live and work in Nigeria.

How to Apply

Interested and qualified candidates should Apply here.

Why This Job Might Be a Good Fit

This internship is ideal for an IT graduate with post-NYSC experience who is looking to gain practical experience with a reputable international organization. It offers exposure to IT operations, security, and infrastructure management.

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