This IT Support role focuses on maintaining Hamuna Courier and Logistics' information technology systems, providing technical support to staff, and ensuring the smooth operation of digital tools and platforms. The role involves troubleshooting hardware and software issues, maintaining network connectivity, and supporting the company's logistics management systems. Day-to-day work covers technical support, system maintenance, and data security in a hybrid setup based in Kano, Nigeria.

• Job Location: Kano, Nigeria
• Employment Type: Full-time (Hybrid)
• Salary: Not stated

The hiring company hasn't published detailed background information for this listing. This role was sourced from details made publicly available at the time of posting. Applicants should check the official job page for the latest company information.

• Provide timely technical assistance to staff and resolve computer, printer, software, internet, and other IT-related issues
• Install, configure, update, and maintain computers, mobile devices, printers, operating systems, and other company IT equipment
• Monitor and maintain office internet connectivity, Wi-Fi networks, routers, and other networking equipment
• Maintain and troubleshoot the company's logistics management systems, delivery tracking platforms, and order management tools
• Assist in protecting company information through regular backups, access controls, antivirus protection, and cybersecurity practices
• Guide employees on the proper use of company software, digital platforms, and email systems
• Maintain an updated register of company IT assets
• Identify technical faults, perform basic repairs, and coordinate with external service providers
• Monitor the performance and availability of essential IT systems
• Provide technical support for order processing, delivery documentation, proof of delivery (POD), and customer notifications
• Assist with creating, updating, and deactivating staff accounts and managing access permissions
• Maintain records of technical issues, repairs, software installations, and system updates
• Identify opportunities to improve company operations through automation and digital tools
• Liaise with internet service providers, software vendors, and IT technicians
• Submit regular reports to management on system performance, technical challenges, and equipment status
• Perform other IT-related duties assigned by management

• 0-2 years of relevant work experience

How to Apply
Interested candidates should Apply here.

Why This Job Might Be a Good Fit
This role suits someone starting out in IT support who wants hands-on experience across hardware, networking, and logistics systems rather than a narrow helpdesk role. Because the position covers system maintenance, data security, and operational software support, it builds practical IT skills that transfer across courier, logistics, and corporate environments.

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