This IT Support Officer role focuses on providing first-line IT support across ID badges, user accounts, office networks, CCTV, device troubleshooting, and information security. The Officer will manage user accounts and access permissions from onboarding to exit while maintaining the office network and IT asset register. Day-to-day work covers device support, security patching, backups, and escalation to Group IT in Ibeju-Lekki, Lagos.

• Job Location: Ibeju-Lekki, Lagos
• Employment Type: Full-time
• Salary: Not stated

The hiring company hasn't published detailed background information for this listing. This role was sourced from details made publicly available at the time of posting. Applicants should check the official job page for the latest company information.

ID badges and accounts

• Produce, reissue, and recover staff ID badges, and manage user accounts, mailboxes, and access permissions from onboarding to exit

Network, CCTV and assets

• Maintain the office network, printers, and CCTV, and keep the IT asset and licence register current

Device support

• Resolve hardware, software, email, and printing issues; set up workstations; perform basic repairs; and refer complex repairs to approved service centres

Information security

• Keep endpoint protection and patches current, review access rights, run backups, report and contain incidents, brief staff on security, and protect company data

Records and escalation

• Maintain IT records, follow IT procedures, escalate issues to Group IT and decisions to the HRD, and perform other duties assigned

• Education: HND or B.Sc. in Computer Science, IT, Computer Engineering, Information Systems, or a related field
• Experience: 0–2 years in IT support; recent graduates and candidates who have finished NYSC are welcome
• Technical skills: Windows setup and troubleshooting; hardware, printers, networks (LAN, Wi-Fi, routers, switches) and CCTV; basic cybersecurity, access control, patching and backups
• Soft skills: Clear communication, organisation and attention to detail, and patience with non-technical users; able to work in a team, keep information confidential and escalate issues appropriately

How to Apply
Interested and qualified candidates should Apply here.

Why This Job Might Be a Good Fit
This role suits someone starting out in IT support who wants hands-on responsibility across hardware, networking, and security rather than a narrow helpdesk queue. Because the position covers account management, CCTV, and asset tracking, it builds practical IT operations skills that transfer across corporate, facilities, and enterprise support teams.

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