Jumia • Lagos • Full-time (Contract)
This IT Support Staff role focuses on providing technical support across Jumia's offices and warehouse in Isolo, Lagos. The Staff member will handle troubleshooting, networking, and business application support in a contract position. Day-to-day work covers IT ticketing, remote support, and documentation within a warehouse and logistics environment.
Jumia Technologies AG is a leading pan-African e-commerce platform founded in 2012 that connects millions of consumers with local and international sellers across the continent. The company operates a vast online marketplace for retail goods supported by an expansive, proprietary logistics network of warehouses, delivery fleets, and localized pickup stations. Historically recognized as the first African tech startup to list on the New York Stock Exchange, Jumia focuses on driving sustainable digital commerce across its prime African markets under a streamlined, physical-goods-first strategy.
The employer didn't break out specific responsibilities for this role. Duties for similar positions typically get outlined during the application or interview stage, so check the official listing for specifics.
How to Apply
Interested candidates should Apply here.
Why This Job Might Be a Good Fit
This role suits someone with early IT support experience who wants hands-on exposure to both office and warehouse environments rather than a single-site helpdesk. Because the position covers networking, ticketing, and documentation, it builds practical IT support skills that transfer across e-commerce, logistics, and enterprise IT teams.
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