The Junior IT Administrator will own the full device and access lifecycle, provisioning, onboarding, and offboarding, while enforcing endpoint security and maintaining audit-ready records.

• Job Location: Remote (EMEA)
• Employment Type: Full-Time
• Salary: Competitive + meaningful equity participation

Dash0 is an OpenTelemetry-native observability platform growing fast, backed by top-tier investors including Balderton Capital, Accel, and Cherry Ventures. The company is in a massive growth phase after its Series B.

• Provision and de-provision accounts across our SaaS stack for every new hire and departure, keeping onboarding repeatable and offboarding complete.
• Manage the full device lifecycle: hardware ordering, MDM enrollment, international logistics, maintenance, and responsible recycling at end-of-life.
• Enforce endpoint security policies, including disk encryption, activation lock, and device compliance checks, coordinating with our Head of Security to keep standards current.
• Maintain accurate, audit-ready records of who has access to what — catching and resolving discrepancies in serial numbers, license counts, and access logs before they become compliance issues.
• Execute end-to-end offboarding by revoking access across all systems, coordinating hardware retrieval, and ensuring nothing slips through.
• Manage vendor relationships and contracts for IT services and hardware insurance, including invoice auditing and service forecasting.
• Support employees across time zones with clear, prompt communication on IT issues, hardware needs, and access requests.

• 0–2 years of experience in IT support, IT operations, systems administration, or a technical helpdesk role.
• Hands-on comfort with device management tools and the Google Workspace admin console, including user and group management.
• A working understanding of endpoint security concepts — disk encryption, activation lock, device compliance policies, and why they matter in a security-conscious environment.
• Strong attention to detail: you notice when a serial number, license count, or access log doesn't add up, and you follow through until it does.
• Clear written English and ease coordinating across time zones with employees, vendors, and internal teams.
• The ability to manage many concurrent tickets and threads without losing track of any of them — you're organized and self-directed.

How to Apply
Interested candidates should Apply here.

Why This Job Might Be a Good Fit
This role is ideal for an early-career IT professional with 0–2 years of experience looking to build systems at scale. It offers a competitive salary, equity participation, and the opportunity to work in a fast-growing startup environment.

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