The Software Engineer will operate in a technical support capacity on one of Hugo's projects, combining strong engineering capabilities with troubleshooting, structured execution, and communication. The role involves diagnosing and fixing bugs in user-built apps (frontend and backend), handling platform-level bugs, and working cross-functionally.

• Job Location: Nigeria (Hybrid – Nigeria office)
• Employment Type: Full-Time
• Salary: Not stated (highly competitive compensation and benefits)

Hugo is a Future-of-Work company that builds and manages remote teams in West Africa for some of the world's largest technology and media companies. The company specializes in end-to-end machine learning data annotation and customer support solutions. Hugo is dedicated to carving out a place in the digital economy for young Africans, equipping them with the skills needed to build meaningful careers. As a culture, they describe themselves as "Silicon Valley meets ECOWAS" – youthful, sharp, dynamic, and fresh, operating in Lagos and Dakar, in English and French.

• Diagnose and fix bugs in user-built apps – frontend and backend.
• For platform-level bugs: identify issues and propose fixes, with some fixes being self-contained enough to implement directly; others escalated to a senior engineer.
• Work with a cross-functional mindset.
• Handle high ticket volume and ramp up quickly.
• Combine strong engineering capabilities with troubleshooting and structured execution.

• Solid TypeScript and React fundamentals/experience.
• Understanding of backend systems – servers, API endpoints, and authentication.
• Ability to diagnose and fix bugs in user-built apps – frontend and backend.
• Platform-level bug diagnosis and fix proposal skills.
• Cross-functional mindset.
• Fast-paced – expected to handle high ticket volume and ramp quickly.

What Hugo Provides (from employer):

• Hybrid work environment balancing employee flexibility with a collegial, fun office culture.
• Dynamic environment where ambitious professionals can make a measurable impact and accelerate their careers.
• Highly competitive compensation and benefits.

How to Apply:
Interested candidates should Apply here.

Why this job might be a good fit:
This role is suitable for a junior to mid-level software engineer with solid TypeScript and React fundamentals, backend understanding, and strong troubleshooting skills who thrives in a fast-paced, hybrid environment and wants to make a measurable impact in a dynamic Future-of-Work company serving global tech and media clients.

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