The Level 1 Technical Support Officer will respond promptly to customer technical complaints and inquiries, troubleshoot and resolve basic technical issues, escalate unresolved issues to Level 2 Support, monitor network and service alerts, maintain accurate records, and collaborate with internal teams.

• Job Location: Nigeria
• Employment Type: Full-Time
• Salary: Not stated

Limited information about the hiring company was provided at the time of listing. This opportunity was shared based on details made publicly available by the employer. Applicants are advised to review the official job page for full and updated company information. The employer is an Internet Service Provider (ISP).

• Respond promptly to customer technical complaints and inquiries.
• Troubleshoot and resolve basic technical issues.
• Escalate unresolved issues to Level 2 Support where necessary.
• Monitor network and service alerts and report abnormalities.
• Maintain accurate records of customer interactions and resolutions.
• Collaborate with internal teams to ensure efficient issue resolution.

• 0–2 years experience in Technical Support or Customer Service.
• Basic understanding of networking and telecom technologies.
• Strong communication and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Good documentation and reporting skills.
• Customer-oriented mindset and willingness to learn.

How to Apply:
Interested candidates should send their CV to preciousogbu2018@gmail.com.

Why this job might be a good fit:
This entry-level technical support role offers a great starting point for someone passionate about networking and customer service. It provides hands-on experience in a fast-paced ISP environment, ideal for building a career in telecom support.

About This Listing
This page is part of our regularly updated collection of job opportunities. Each listing is shared to help users find available roles without upfront costs. 

What You Should Know
Details such as eligibility, requirements, deadlines, and availability may change at any time. We do not control the hiring or enrollment process and are not responsible for final selections, or outcomes. 

Disclaimer
This website does not act as an employer, recruiter, or training provider. Users are advised to verify information directly from the official source before applying.

Want to see all current job openings? Browse our latest job listings to find roles that match your skills.