The Market Intelligence & Insights Analyst will work directly with the MI&I Manager to uncover trends, behaviors, and competitive forces shaping the Nigerian fintech landscape. No prior formal market research experience is required—training will be provided on methodologies, tools, and research science.

• Job Location: Lagos, Nigeria (On-site)
• Employment Type: Full-Time
• Salary: Not stated (competitive compensation)

Renmoney is a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. The company provides loans, savings, and fixed deposit solutions to customers, with a vision to be the most convenient lending company delivering outstanding service experience.

• Assist in the design, scripting, and deployment of customer surveys to measure satisfaction, product usage, and market trends.
• Help organize and eventually conduct customer interviews, focus groups, and usability tests to understand the "why" behind customer behaviors.
• Learn to analyze raw data, including survey results and internal metrics, to identify patterns and translate them into actionable insights.
• Monitor the Nigerian lending and fintech landscape to track competitor products, campaigns, and market positioning.
• Co-create visually engaging and easy-to-understand reports and presentations for cross-functional teams including Product, Marketing, and Management.
• Support end-to-end research projects that influence business decisions and strategy.

• Experience in Customer Experience, Data Analytics, Product, Operations, or related areas is an advantage.
• Strong understanding of the company's products, customer base, and operations.
• No prior formal market research experience is required.
• Insatiable curiosity and a strong desire to understand customer behaviour and market trends.
• Analytical empathy with the ability to connect data to real customer experiences.
• Strong written and verbal communication skills with the ability to simplify complex ideas.
• Strong business acumen and problem-solving ability.
• High attention to detail and strong organizational skills.
• Comfortable with basic data manipulation tools such as Excel or Google Sheets.
• Eagerness to learn quantitative and qualitative research methodologies.

How to Apply:
Interested candidates should Apply here.

Why this job might be a good fit:
This role is ideal for a curious, customer-obsessed professional who enjoys asking "why" behind the data and wants to transition into a strategic insight-driven role. No prior market research experience is needed—just a passion for solving problems and influencing business decisions through research. Benefits include hands-on mentorship, exposure to cross-functional teams, and competitive compensation.

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