Network Operations Engineer in Lagos

ipNX NigeriaLagosFull Time

About the Company

Limited information about the hiring company was provided at the time of listing. This opportunity was shared based on details made publicly available by the employer. Applicants are advised to review the official job page for full and updated company information.

Job Description

We're looking for a Network Operations Engineer to join our Network Operations Control Center (NOCC) — the frontline team responsible for real-time monitoring, incident response, and remote fault resolution across our managed enterprise networks.

Location: Lagos
Work Schedule: 24/7 Rotational Shifts
Job Type: Permanent Role

Key Responsibilities

  • Monitor NMS dashboards and acknowledge alerts within defined SLAs
  • Log, categorize, and manage incident tickets accurately
  • Perform remote troubleshooting to achieve high first-call resolution
  • Execute Zero Touch Provisioning (ZTP) for new deployments
  • Manage configuration backups and prevent configuration drift
  • Monitor fibre links and escalate physical faults when required
  • Coordinate with field teams (FOAS) for dispatch and resolution
  • Maintain detailed shift handovers and technical documentation

Required Skills

  • 3–5 years' experience in NOC, network operations, or technical support
  • Strong understanding of TCP/IP, VLANs, DNS, DHCP, routing & switching
  • Hands-on experience with monitoring tools (PRTG, Zabbix, LibreNMS, SolarWinds, etc.)
  • CLI troubleshooting skills (ping, traceroute, diagnostics tools)
  • Experience in LAN/WAN and wireless troubleshooting

Mandatory Certification (at least one):

  • CCNA
  • CompTIA Network+
  • MikroTik MTCNA

Desirable:

  • CCNP, Fortinet NSE, ITIL v4, Security+, CWNA

If you thrive in a fast-paced NOC environment and enjoy solving complex network issues in real time, this role is for you.

The ideal candidates are analytical, detail-oriented, comfortable with shift work, and calm under pressure during major incidents.

How to Apply
Apply here: [https://tally.so/r/LZpWZ2]

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