Operations Associate / Front Desk Officer in Lagos (On-Site)

Reliance HealthLagosFull-Time

About the Company

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria to Egypt and now Senegal, they offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.

Job Description

The Operations Associate / Front Desk Officer supports front desk management and day-to-day operational activities across the office and lodging facilities. The individual will manage helpdesk ticketing, support staff logistics, and coordinate vendor and facility interactions. This position is central to keeping physical operations running smoothly while enabling internal teams to stay productive.

  • Job Location: Lagos, Nigeria (On-site)
  • Employment Type: Full-time
  • Department: People Operations

Key Responsibilities

  • Manage front desk and reception services at the Lagos HQ.
  • Triage and route internal requests through the helpdesk platform (IT, Admin, Facility).
  • Coordinate facility maintenance and logistics (repairs, vendors, office supplies).
  • Support team travel, bookings, and accommodation tracking.
  • Maintain petty cash, issue logs, and fixed asset documentation.
  • Collaborate with HR, Finance, and IT to resolve operational blockers.

Required Skills

  • 2+ years of experience in admin, front desk, or office operations roles.
  • Bachelor's degree in Business Administration, Public Admin, or a related field.
  • Good spoken and written communication in English.
  • Proficient with Microsoft Office and ticketing systems (preferred).
  • Strong multitasking, coordination, and follow-through skills.
  • Familiarity with vendors, facility tools, or office logistics preferred.

Interested candidates should apply directly through the Workable portal using the link below:
https://apply.workable.com/get-reliance-health/j/74783CB8E5/

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