The Operations Support Officer will oversee the smooth handling of shipments, manage logistics flow from package inspection to drop-off coordination, and ensure full compliance with all operational standards and processes.

• Job Location: Lagos (Trade Fair / Ojo Local Government Area)
• Employment Type: Full-Time (On-site)
• Salary: Competitive entry-level salary (Not specified)

ShipAfrica is a logistics-tech company operating in Africa's growing logistics space. The company focuses on streamlining shipment handling, carrier coordination, and operational compliance to ensure efficient delivery processes

Core Operations

• Resume at the designated drop-off location each morning as required.
• Accurately receive and inspect all incoming packages, verifying both actual and volumetric weight.
• Approve shipment labels and meticulously document the process by taking necessary pictures and videos.
• Grant final approval for shipments and initiate the generation of corresponding waybills.
• Coordinate the timely return of packages to customers following inspection and approval.
• Organize and coordinate with customers to drop off approved packages at DHL, FedEx, UPS, and other carrier facilities.
• Proactively follow up on all inspected and approved shipments to confirm a seamless logistics process.

Operational Efficiency

• Monitor shipment status and address any logistical or compliance issues promptly.
• Communicate effectively and professionally with colleagues, customers, and carrier facility representatives.
• Maintain accurate and organized records of all shipments, inspections, approvals, and process documentation.
• Proactively identify areas for process improvement and implement changes to optimize shipment workflow.

• Strong attention to detail and commitment to accuracy.
• Ability to work independently and take ownership of responsibilities.
• Good communication skills — written and verbal.
• Basic familiarity with logistics processes or carrier operations is an advantage.
• Organized, dependable, and comfortable in a fast-paced operational environment.
• Candidates must be based in or around Trade Fair, or within Ojo Local Government Area.
• Level: Junior / Entry-Level

Perks & Benefits:

• Paid leave
• Hands-on experience in Africa's growing logistics-tech space
• Supportive, collaborative team environment
• Clear path for career growth as the company scales

How to Apply:
If you are detail-oriented, dependable, and eager to grow in logistics, Apply here.

Why this job might be a good fit:
This role is suitable for an entry-level professional who thrives on precision, enjoys operational problem-solving, and wants to build a career in the fast-growing logistics-tech sector.

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