Production/Back Office Executive

Cececa ScentsLagosFull time

About the Company

Cececa Scents, located in Lagos, specializes in scent marketing and commercial fragrancing solutions. Our high-quality scent diffusion systems and fragrances help create the ultimate ambience for internal environments. Leveraging the powerful sense of smell, we aim to enhance productivity, customer satisfaction, and corporate performance. Our scent marketing strategies are utilized by various global hotel groups including InterContinental, Hilton, Ritz Carlton, Sofitel, and Shangri La Hotels, showcasing significant improvements in guest experiences and brand perception.

Job Description

This is a full-time hybrid role for a Production/Back Office Executive based in Lagos with some work from home flexibility. The Production/Back Office Executive will be responsible for day-to-day production planning, quality control, production management, and staff training. The role involves effective communication with the team and ensuring that all produced items meet the set quality standards.


 

Key Responsibilities

● Ensure all operations are carried on in an appropriate, cost-effective way

● Improve operational management systems, processes and best practices

● Purchase materials, label materials plan inventory and oversee warehouse efficiency

● Help the organisation’s processes remain legally compliant

● Formulate strategic and operational objectives

● Examine financial data and use them to improve profitability

● Manage internal budgets and forecasts

● Perform quality controls and monitor production KPIs

● Monthly Stock Inventory Audit and weekly reports to Management

● Find ways to increase quality of products

● Support day-to-day store operation

● Evaluate store and individual performances

● Report on regional sales results

● Forecast quarterly and annual profits

● Prepare and review the annual budget for the area of responsibility

● Analyse regional market trends and discover new opportunities for growth

● Address potential problems and suggest prompt solutions

● Participate in decisions for expansion or acquisition

● Suggest and implement new services/products and innovative sales techniques to increase customer satisfaction

● Conduct market research to identify selling possibilities and evaluate customer needs

● Set up meetings with potential clients and listen to their wishes and concerns

● Packaging and delivery of client order(s)

● Prepare and deliver appropriate presentations on products and services

● Applicants should preferably reside on the island.


 

Required Skills

Passion for fragrance

● Experience in production and operations

● Understanding of the production processes.

● A commitment to excellent customer service.

● Excellent written and verbal communication skills.

● Superb interpersonal skills, including the ability to quickly build rapport with Team

● Experience using computers for a variety of tasks.

● Competency in Microsoft applications including word, excel, and outlook.

● Able to work comfortably in a fast-paced environment and close sales

● Resident on the Island

Send your CV to info@cececa.com 

CC: cececascents@gmail.com

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Production/Back Office Executive | Job Dockets