1. Reception & Guest Management
• Greet and attend to visitors, clients, regulators, and contractors in a professional manner.
• Serve as the first point of contact, representing the company professionally.
• Ensure visitors sign in/out and are directed to the appropriate department.
2. Communication Handling
• Manage incoming and outgoing calls, emails, and correspondence.
• Relay messages promptly to the appropriate staff.
3. Administrative Support
• Maintain front desk records (visitor log, courier log, etc.).
• Handle incoming and outgoing mail, parcels, and courier services.
• Provide clerical support (typing, photocopying, scanning, filing).
4. Scheduling & Coordination
• Assist with meeting room bookings and preparation.
• Support in scheduling appointments and managing calendars.
5. Customer Service & Representation
• Handle basic client inquiries and direct complex queries to the appropriate team.
6. Facility & Office Support
• Ensure the reception area and front desk are neat, welcoming, and presentable.
• Support administrative team with logistics coordination when necessary