Relationship Officer, Retail Sales at Access Bank

Access Bank PLCNigeriaFull-Time

About the Company

Access Bank PLC is one of Nigeria's leading retail banks. This role is within the Retail Banking division, focused on marketing the bank's retail products and services to customers in target markets.

Job Description

Access Bank PLC is seeking a Relationship Officer for Retail Sales. The purpose of this role is to market the bank's retail products and services to establish, develop, and maintain relationships with retail customers located in the target market. This is an on-site, full-time position.

  • Job Type: Full-time
  • Work Mode: On-site
  • Department: Retail Banking

Locations:

  • Lagos, Lagos, Nigeria
  • Abuja (F.c.t.), Federal Capital Territory, Nigeria
  • Enugu, Enugu, Nigeria
  • Kogi, Ogun State, Nigeria
  • Anambra, Anambra, Nigeria
  • Adamawa, Adamawa, Nigeria

Key Responsibilities

  • Develop and maintain strong relationships with retail customers.
  • Market and cross-sell the bank's retail products and services.
  • Drive branch sales and deposit growth through effective marketing strategies.
  • Supervise and coach account officers to achieve business goals.
  • Implement call plans, track customer needs, and deliver excellent service.
  • Monitor and analyze financial performance, ensuring compliance and quality reporting.
  • Conduct regular customer visits to strengthen relationships and generate referrals.

Required Skills

  • A first degree in a Business-related discipline (Master's/professional certification is an added advantage).
  • Minimum of 2 years' relevant experience in retail banking/sales.
  • Strong knowledge of Nigerian retail banking market and banking operations.
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Strong leadership, supervisory, and team management abilities.
  • Proficiency in Microsoft Office tools and reporting.

How to Apply
Interested candidates should apply directly through the Access Bank career portal on Workable using the link below. Only shortlisted candidates will be contacted.  https://apply.workable.com/access-bank/j/5EFFD95ED9/

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Relationship Officer, Retail Sales at Access Bank | Job Dockets