Sales & CRM Executive Job at Korva Styles (Lagos) – Apply Today

Korva Styles • Lagos • Full-Time

Job Description

The Sales & CRM Executive will turn enquiries into sales, build strong customer relationships, follow up with prospects, and manage customer records across physical and online channels.

  • Job Location: Abraham Adesanya, Ajah, Lagos
  • Employment Type: Full-Time
  • Salary: Not stated

About the Company

Korva Styles is a luxury fashion brand operating both a physical retail store and an online store. The brand focuses on premium customer experience, personalized service, and strong client relationships. Its work environment is fashion-driven and sales-focused, with a strong emphasis on brand standards, customer retention, and results.

Key Responsibilities

  • Attend to customers professionally across physical and online sales channels.
  • Welcome customers, understand their needs and recommend suitable products.
  • Convert enquiries, leads and walk-in customers into sales.
  • Follow up with prospective and previous customers to drive sales.
  • Manage customer information and maintain accurate CRM records.
  • Build and maintain strong relationships with new and existing customers.
  • Develop strategies to increase repeat purchases and customer retention.
  • Handle customer enquiries, complaints and feedback professionally.
  • Follow up on abandoned enquiries, pending orders and potential sales.
  • Keep customers informed about new arrivals, promotions, special offers and product launches.
  • Provide a personalized and premium shopping experience for Korva Styles customers.
  • Work towards and achieve individual and team sales targets.
  • Monitor customer preferences, buying patterns and sales opportunities.
  • Collaborate with the marketing and operations team to support sales campaigns.
  • Prepare regular sales and customer relationship reports.
  • Maintain a strong knowledge of Korva Styles products, collections and brand standards.

Required Skills

  • Experience in sales, customer relationship management, retail or a related field.
  • Strong communication, persuasion and interpersonal skills.
  • Excellent customer service skills.
  • Ability to confidently engage customers and close sales.
  • Good follow-up and relationship-building skills.
  • Comfortable using WhatsApp, Instagram and other digital communication platforms.
  • Basic understanding of CRM systems and customer data management.
  • Organized, proactive and attentive to details.
  • Target-driven and motivated by achieving sales results.
  • Professional appearance and excellent personal presentation.
  • Passion for fashion, luxury retail and customer experience.
  • Experience in fashion, luxury retail, e-commerce or lifestyle brands is an advantage.

How to Apply
Interested candidates should send their applications via WhatsApp to 07017518376 or email korvastyles@gmail.com.

Why This Job Might Be a Good Fit
This role suits someone who enjoys consultative selling and building repeat client relationships in fashion rather than transactional retail. Because the brand operates both in-store and online, the work here spans digital follow-up and in-person service, which builds strong luxury retail and CRM experience.

About This Listing
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Disclaimer
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