The Showroom Sales Associate will support daily sales operations, manage customer enquiries, and ensure smooth coordination between sales, technical, and aftersales teams for Somfy automation solutions and DAB water pumping systems.

• Job Location: Victoria Island, Lagos
• Employment Type: Full-Time
• Salary: Not stated

German Technology Nigeria Limited is the authorized distributor of Kärcher, WOMA, TTS, Somfy, and DAB in Nigeria, delivering world-class solutions in industrial cleaning, ultra-high-pressure water jetting, facility maintenance, automation and access control, as well as water pumping and management systems. For over a decade, we have supported homes, businesses, and industries with quality products, technical expertise, after-sales support, maintenance services, repairs, and operational training.

• Attend to sales enquiries in a timely, professional, and accurate manner.
• Maintain proper records of all customer enquiries and update status daily.
• Update internal database with customer details and product requirements.
• Track and update hot prospects, orders on hand, lost sales, and sales data for reporting.
• Support the sales team with order processing, documentation, and customer communication.
• Handle order processing with accuracy and ensure timely execution.
• Coordinate with the aftersales/technical team for customer support needs.
• Inform customers about new product releases, promotions, campaigns, and exhibitions.
• Follow up with customers to ensure all required information is received.
• Provide product FAB (Features, Advantages, Benefits) training to new team members when required.
• Coordinate between sales, technical, supply chain, and management teams for smooth operations.
• Prepare meeting minutes and submit weekly reports to management.
• Support team members and assist in any capacity as required by management.
• Maintain accurate sales records and CRM updates.

• BSc or HND in Business Administration, Marketing, Engineering, or related field.
• Minimum 2 years’ experience in sales support, customer service, or showroom sales.
• Strong communication and customer service skills.
• High attention to detail and ability to maintain accurate records.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced, team-oriented environment.
• Basic proficiency in Microsoft Excel and reporting tools.
• Sales-driven mindset with willingness to learn technical products.
• Strong presentation and interpersonal skills.
• Proficiency in English.

How to Apply
Interested candidates should send their CV to hr@karcher-germantech.com.

Why This Job Might Be a Good Fit
This role is ideal for a detail-oriented sales professional with 2+ years of experience in sales support or customer service. It offers the opportunity to work with world-class technical products in a fast-paced environment.

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