The Store Sales & Operations Executive will manage the day-to-day activities of a fashion retail store, driving sales, maintaining store and inventory standards, and supporting online sales through Instagram, TikTok, and WhatsApp.

• Job Location: Lekki Phase 1, Lagos
• Employment Type: Full-Time
• Salary: ₦100,000–₦130,000 monthly + performance incentives

The hiring company hasn't published detailed background information for this listing. This role was sourced from details made publicly available at the time of posting. Applicants should check the official job page for the latest company information.

Sales & Customer Management

• Actively engage customers and drive daily and monthly sales.
• Achieve assigned individual and store sales targets.
• Follow up with customers and prospective customers via WhatsApp, Instagram and telephone.
• Recommend products, upsell and cross-sell appropriate items.
• Build relationships with customers to encourage repeat purchases.
• Maintain a customer database for follow-ups, new arrivals and promotions.
• Convert social-media and WhatsApp enquiries into actual sales.

Store Operations

• Manage the daily opening and closing of the store.
• Ensure the store is clean, organized and properly merchandised at all times.
• Ensure products are correctly displayed, priced and tagged.
• Maintain accurate records of sales and stock movement.
• Conduct routine stock counts and immediately report discrepancies.
• Monitor fast-moving and slow-moving products.
• Handle customer complaints professionally and escalate where necessary.

Social Media & Online Sales

• Create simple, attractive product photos and videos.
• Post new arrivals, styling ideas, promotions and other approved content on Instagram, TikTok and WhatsApp.
• Respond promptly and professionally to DMs and online enquiries.
• Follow up on online leads until a sale is closed.
• Support campaigns and other duties assigned.

• Minimum of OND/HND/B.Sc. or equivalent qualification.
• 1–2 years' experience in fashion retail, sales, customer service or a similar role is preferred.
• Strong selling and customer-service skills.
• Good communication and interpersonal skills.
• Comfortable using Instagram, TikTok and WhatsApp Business.
• Ability to create basic fashion content using a smartphone.
• Good personal presentation and genuine interest in fashion.
• Basic understanding of inventory and sales records.
• Honest, accountable and able to work with minimal supervision.
• Must be target-driven.

How to Apply
Interested and qualified candidates should Apply here using "Store Sales and Operation Executive" as the subject.

Why This Job Might Be a Good Fit
This role suits someone who enjoys fashion retail and wants to combine in-store selling with online sales through social channels. Because the role covers sales targets, inventory, and content creation, it builds a broad retail skill set that transfers across fashion, lifestyle, and e-commerce businesses.

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