Team Lead, E-Business

R & R Recruitment Services ( Amarachi Ojiaku (MILR)- Recruiter)LagosFull time

About the Company

Location: Egbeda, Lagos

Job Description

Not specified

Key Responsibilities

  • Increase the profitability of e-business by achieving the set e-business budget.
     
  • Manage and oversee project implementations within approved budgets and timelines.
     
  • Develop operating manuals and procedures for e-product operations.
     
  • Develop strategies to increase the bank’s market share by growing the number of active users of e-business solutions.
     
  • Manage all self-service channels as business units, focusing on service delivery, income generation, and cost control.
     
  • Oversee all digital channels including websites, applications, and software.
     
  • Plan and supervise electronic promotions, advertisements, and campaigns for the bank.
     
  • Enhance and upgrade existing e-products and services.
     
  • Supervise card services and mobile money operations.
     
  • Ensure customer disputes regarding e-channel transactions are resolved within TAT (Turnaround Time).
     
  • Ensure reconciliation and settlement of transactions.
     
  • Ensure all fees due to the bank from third parties are received promptly.
     
  • Provide user support for core banking and alternative banking channels.
     
  • Administer and support all e-business solutions.
     
  • Develop and implement self-service products to expand customer reach across various regions.
     
  • Implement security measures to protect systems and infrastructure.
     
  • Manage and maintain strong relationships with third-party service providers.
     
  • Perform any other duties assigned by Management.

Required Skills

  • Age Requirement: 45 years and above
  • HND/BSc in Finance or related field.
  • Minimum of 5 years’ experience in e-commerce or e-business operations within a bank.
  • Strong channel management skills.
  • Sound understanding of e-banking operations.
  • Business acumen and product development skills.
  • Ability to multitask and meet tight deadlines.

    How to Apply

    Interested applicants should send their CV to:
    📩 r2recruitmentservices@gmail.com
    Using the job title as the subject of the mail.

    Or via WhatsApp: 09035411252
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