The Technical Support Consultant will provide advanced-level technical assistance to customers, handling troubleshooting tasks, system analysis, and issue resolution in a fully remote environment. The role requires strong technical knowledge, communication ability, and problem-solving skills.

• Job Location: Remote (Nigeria-based candidates eligible)
• Employment Type: Not stated
• Salary: Paid in USD

The Technical Support Consultant opening at SupportYourApp sits within a global customer support outsourcing company that delivers multilingual technical and customer support services for international clients across various industries.

• Provide technical support and resolve customer issues efficiently
• Troubleshoot hardware and software-related problems
• Work with Windows and Linux operating systems
• Analyse system logs and perform data interpretation
• Assist users with technical product and service issues
• Maintain high-quality customer support standards

• Excellent English communication skills (C1 level, spoken and written)
• 1–2 years experience in Technical Support Engineer or Product Support Engineer role
• Hands-on experience with Windows and Linux systems
• Strong hardware troubleshooting experience
• Understanding of hardware–software interactions
• Experience working with logs and basic data analysis
• Strong problem-solving and customer service skills
• Reliable personal computer (minimum 8GB RAM)
• Stable internet connection (minimum 50 Mbps download, 40 Mbps upload)

How to Apply
Interested and qualified? Apply here

Why this job might be a good fit
This role is ideal for early-to-mid level technical support professionals who want remote international experience while working on real troubleshooting and system-level support in a structured global environment.

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