The Ticketing Officer will handle bookings, ticket sales, reservations, and cancellations while maintaining accurate records and supporting customers with travel information.

• Job Location: Ajah, Lagos
• Employment Type: Full-Time
• Salary: ₦150,000 monthly

The hiring company hasn't published detailed background information for this listing. This role was sourced from details made publicly available at the time of posting. Applicants should check the official job page for the latest company information.

• Handle customer bookings, ticket sales, reservations, and cancellations.
• Provide customers with accurate information regarding routes, schedules, fares, and travel requirements.
• Issue tickets and receipts and ensure all transactions are properly recorded.
• Assist customers with inquiries, changes, and other ticketing-related requests.
• Maintain accurate records of ticket sales, bookings, payments, and customer information.
• Coordinate with the operations and logistics teams to ensure accurate scheduling and passenger information.
• Monitor ticket availability and update booking records as required.
• Handle customer complaints and escalate issues when necessary.
• Reconcile daily ticket sales and submit accurate reports to management.

• OND, HND, or Bachelor's degree in Business Administration, Hospitality, Transport Management, or a related field.
• 2 years of experience in ticketing, customer service, travel, transportation, or a related role.
• Good communication and interpersonal skills.
• Basic computer skills and proficiency in Microsoft Office.
• Previous experience in a logistics, transportation, travel, or ticketing company is an advantage.

How to Apply
Interested candidates should send their CVs to info@nainbridgeconsult.com using the job title as the subject.

Why This Job Might Be a Good Fit
This role suits someone with customer service experience who is comfortable handling bookings and payment records in a transport setting. Because the role combines ticketing with daily reconciliation and coordination with operations, it builds practical experience in travel operations that transfers across transport, logistics, and hospitality.

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