The Travel Operations Intern will support booking logistics, client support, tour package execution, and vendor follow-ups, gaining hands-on experience in the travel and tourism industry.

• Job Location: Lagos & Abuja
• Employment Type: Internship
• Salary: Not stated

Royeli Tours and Travel is a travel and tourism company dedicated to providing quality travel services, including flight and hotel bookings, tour packages, and travel logistics. The organisation values professionalism, client satisfaction, and hands-on training.

Client Booking Support

• Assist with booking flights, hotels, tours, and other travel services for clients.
• Double-check availability and pricing before confirming bookings.

Vendor & Partner Coordination

• Follow up with airlines, hotels, and local/international tour partners to confirm arrangements.
• Help build and maintain a vendor database with updated contact details.

Itinerary & Document Preparation

• Help draft personalised travel itineraries based on client requests.
• Prepare and organise travel documents such as tickets, visas, hotel confirmations, and insurance.

Client Communication

• Respond to client inquiries via phone, email, or WhatsApp promptly.
• Send booking updates, confirmations, and reminders to clients.

Payment & Record Tracking

• Keep records of payments, invoices, and receipts under the supervision of the team.
• Update internal spreadsheets to track progress.

Issue Resolution

• Support in handling changes, cancellations, or emergency client issues.
• Escalate unresolved issues to the Travel Operations Manager promptly.

Professional Conduct

• Represent Royeli Tours and Travel with professionalism in all interactions.
• Follow internal guidelines and instructions from your supervisor diligently.

• Recently graduated from a Tourism program or Aviation School.
• Strong interest in the travel and tourism industry.
• Basic knowledge of travel booking tools (Amadeus, Sabre, or similar) is an advantage.
• Excellent verbal and written communication skills.
• Strong attention to detail and organisational skills.
• Ability to work well under pressure and manage time effectively.
• Proficient in Microsoft Office Suite (Excel, Word).

How to Apply:
Interested and qualified candidates should send their CVs to hrroyelittng@gmail.com.

Why this internship might be a good fit:
This role is suitable for a recent graduate of a Tourism program or Aviation School with strong organisational and communication skills, looking to gain practical experience in travel operations, client handling, and itinerary planning in a professional travel and tourism environment.

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