We are looking for a Virtual Customer Interaction Analyst to evaluate and provide insights on how businesses communicate with customers across digital platforms. Your feedback will help companies improve engagement, clarity, and overall customer satisfaction. This is a remote and flexible opportunity with earnings based on completed assessments. No prior experience is required, as training is provided.

• Department: Market Research & Insights
• Role: Virtual Customer Interaction Analyst
• Location: Lagos (Fully Remote)
• Remote status: Fully Remote
• Monthly salary: $300 - $600

Ssiam Recruitment is a global recruitment agency specializing in remote and flexible work opportunities across multiple industries. We connect businesses with individuals seeking part-time, freelance, and project-based roles, helping companies find talent for market research, consumer insights, product testing, and brand engagement positions. Our mission is to help businesses scale efficiently by sourcing reliable and engaged participants for various research and testing projects. Founded in 2023, we are a team of 5-10 coworkers dedicated to bridging the gap between businesses and independent professionals.

• Analyze digital customer interactions, including chat, email, and social media responses.
• Identify strengths and weaknesses in communication strategies.
• Provide structured feedback on clarity, response time, and effectiveness.
• Participate in structured research on customer engagement.

• Competitive pay per completed assessment.
• Fully remote work with a flexible schedule.
• Opportunities to collaborate with digital engagement and customer experience teams.
• No prior experience required, training is provided.

How to Apply
Interested candidates should apply directly through the Ssiam Recruitment Teamtailor portal at https://ssiamrecruitment-1737448169.teamtailor.com/jobs/5593528-virtual-customer-interaction-analyst.

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