This Warehouse Assistant - Provisioning role focuses on receiving and processing incoming stock and materials, carrying out stock counts, overseeing provisioning officers and managing their SLAs, and resolving provisioning issues. The Assistant will work within Warehouse & Logistics in Supply Chain. Day-to-day work covers device provisioning, packaging, QC checks, and stock reporting in an on-site role based in Asaba, Delta State.

• Job Location: Asaba, Delta State
• Employment Type: Full-time (On-site)
• Salary: Not stated

M-KOPA is a pan-African fintech providing asset financing and credit services across Kenya, Uganda, Nigeria, Ghana and South Africa. The company has reached 10 million customers, extended $2B+ in credit, and works with 2,300+ employees and 35,000+ field agents. 86% of its customers are satisfied, and 55% are accessing formal financial services for the first time. M-KOPA has been recognized four times by the Financial Times as one of Africa's fastest growing companies and named on CNBC's World's Top Fintech Companies.

• Receive OEM deliveries, verify them against the delivery note, and flag damage or shortages
• Label and store goods, update bin cards, and maintain FIFO on the floor
• Work with IT and the App testing team to run flashing tools (Odin/HMD Toolkit) and app installation (Cygwin) on all provisioning systems for device enrolment
• Support serial verification and keep provisioning desktops updated within the 24-hour firmware SLA
• Package devices (QSG, casing, screen protector, seal) and complete final QC checks
• Oversee provisioning officers, manage their SLAs, and resolve provisioning issues
• Produce daily, weekly and monthly throughput and stock count reports
• Report to the Warehouse Lead and jointly verify materials with Handlers
• Hit the standards: a 24-hour firmware update SLA, 300 devices per operator per day, and zero hand-over discrepancy

• A Diploma in Store/Warehouse Management or Procurement
• 2 years' work experience in a similar position
• Hands-on experience with an inventory management system, and working knowledge of Microsoft Office tools
• Strong stock management, problem solving, time management and multitasking skills
• Conflict management, negotiation and collaboration skills needed to keep a busy floor working together

How to Apply
Interested candidates should Apply here.

Why This Job Might Be a Good Fit
This role suits someone with warehouse or store management experience who wants hands-on responsibility for device provisioning and team oversight in a fintech environment. Because the position covers stock control, provisioning systems, and SLA reporting, it builds practical logistics skills that transfer across fintech, distribution, and supply chain operations.

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